The Art and Science of Influence and Leadership (Part II: The Art)

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Influence and leadership

Original Sun-Maid package, Designer unknown, incorporates painting by Fanny Scafford, Public domain, via Wikimedia Commons

At some point, any effective exercise merges theory (the “science”) into practice (the “art”). Ironically, the following analysis of the art of influence and leadership predates the previously discussed science by roughly half a century or more.

That doesn’t mean this art didn’t follow science as you will immediately see.

The convergence of the art and science of influence and leadership can best be found in the field of advertising. Before Mad Men, before Madison Avenue, this field first blossoms in the not-so-quiet offices of the Chicago firm of Lord & Thomas.

You remember Lord & Thomas, don’t you? They were the “McMann and Tate” of the first quarter of the twentieth century. While it’s president Albert D. Lasker (a.k.a., “The Man Who Sold America” who The New York Times once called “The Continue Reading “The Art and Science of Influence and Leadership (Part II: The Art)”

The Art and Science of Influence and Leadership (Part I: The Science)

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Office of War Information, Public domain, via Wikimedia Commons

Influence, the last of the three leader traits to be researched, stands out as the most practical measure of successful leadership. Be warned, though. Just as obedience to authority contains a dark side, so, too, do the methods of influence.

Scott Adams, creator of the comic strip Dilbert and renowned persuasion expert, calls behavioral psychologist Robert Cialdini the “Godzilla” of persuasion. Cialdini’s research, compiled in various books, lays out in simple language six different ways to influence people.

In his website, Cialdini states, “It is through the influence process that we lead, generate, and manage change. Like most things, the process can be handled poorly or well. It can be employed to foster growth and to move people away from negative choices and in more positive directions, thereby creating the conditions for Continue Reading “The Art and Science of Influence and Leadership (Part I: The Science)”

What Every Leader Wants (and Better Have)

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When we think of leadership, we think of power, authority, and influence. We often assume these three traits are interchangeable, that they mean the same thing.

They don’t.

According to Merriam-Webster, those with “power” have the “ability to act or produce an effect.” In addition, the dictionary also says power may be a “legal or official authority, capacity, or right” that possesses “control, authority, or influence over others.” Despite this, don’t confuse “power” with either “authority” or “influence.” You can possess power without having either authority or influence.

How is this so?

Merriam-Webster fails to help here, as it defines “authority” as the “power to influence or Continue Reading “What Every Leader Wants (and Better Have)”

The Dark Side: A Review of Yes! 50 Scientifically Proven Ways to Be Persuasive by Robert B. Cialdini et al

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Yes_50_Scientifically_Proven_Ways_to_Be_Persuasive_300

Luke: …Is the Dark Side stronger?
Yoda: No, no, no. Quicker, easier, more seductive.
Luke: But how am I to know the good side from the bad?
Yoda: You will know… when you are calm, at peace, passive. A Jedi uses the Force for knowledge and defense, never for attack.

In his first book, Robert Cialdini, psychology-professor-turned-marketing-guru wrote of his desire to learn “How to Say No” to itinerant marketers, aggressive solicitors and various other ne’er-do-wells. As a result, (and as I explain in my review of Influence: The Psychology of Persuasion), Cialdini goes out of his way to show readers why we say “yes” when we don’t want to and how to say “no” when we should. Furthermore, in his follow-up book (see my review of Influence: Science and Practice) Cialdini extends his discussion of the six principles of persuasion to specifically include Continue Reading “The Dark Side: A Review of Yes! 50 Scientifically Proven Ways to Be Persuasive by Robert B. Cialdini et al”

Don’t Be a Patsy! A Review of Influence: The Psychology of Persuasion by Robert B. Cialdini

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Influence_The_Psychology_of_Persuasion_300Whether it was actually said by P.T. Barnum or about P.T. Barnum, few would discount the adage “There’s a sucker born every minute.” Truth be told, if you asked Robert Cialdini, a well-respected Regents Professor Emeritus of psychology and marketing at Arizona State University who many consider the guru of the science of persuasion, he would freely admit he was born during one of those minutes. Indeed, in his introduction to Influence: The Psychology of Persuasion, this favorite author of marketers around the globe states in no uncertain terms, “All my life I’ve been a patsy.”

Cialdini attributes his long standing disposition as a sucker inspired his interest in the study of compliance. “Study of compliance?” you might ask. To the scholarly Cialdini, who cut his bones with a series of seminal academic papers on social psychology in the 1970’s, that phrase means “the psychology of persuasion” as in “how does one get another Continue Reading “Don’t Be a Patsy! A Review of Influence: The Psychology of Persuasion by Robert B. Cialdini”

A Book Cover to Judge: A Review of Influence: Science and Practice by Robert B. Cialdini

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Influence_Science_and_Practice_300Towards the end of Influence: Science and Practice, author Robert Cialdini tells a story of a rather nasty TV talk show host who regularly berated his publicity-seeking celebrity guests, often immediately after he introduced them. Many felt the host’s venom stemmed from a leg amputation suffered earlier in his life. Cialdini writes of the time in the 1960s when a long-haired Frank Zappa came on as a guest. The host introduced Zappa with this zinger: “I guess your long hair makes you a girl.”

Without hesitation, Zappa shot back: “I guess your wooden leg makes a table.”

This story reflects the motif of Continue Reading “A Book Cover to Judge: A Review of Influence: Science and Practice by Robert B. Cialdini”

Day 28 – December 11, 2009 (Fri): Create a Second Timeline

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Start of Day Twitter Stats: Follow: 156 Followers: 147 Listed: 9

Missed yesterday? Go here to read what happened on Day 27 – December 10, 2009 (Thu): Have Fun!

twitter_power_joel_comm_150Do you love watching classic movies? I mean movies that have withstood the test of time. Made more than 25 years ago (that would be 1984 for all you Orwellians in cyberspace), you can still view them in their entirety to this day and still not notice the ravages of time. Perhaps you’ve seen a particular magical scene over and over, but its message resonates as if eyed for the very first time. Wouldn’t it be great to pass these moments on to the next generation? After all, whether we admit it or not, these cinematic features have framed our lives. They’ve become a legacy for us to will to our young.

But, what do adolescents think of classic movies? Without the benefit of our years of living, will they take away the same meaning? Will the aged reels of celluloid unwind the same emotional response in them? I’ve finally figured out a way to discover this once and for all. Would you like to me to share it with you?

Continue Reading “Day 28 – December 11, 2009 (Fri): Create a Second Timeline”

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