They don’t teach you this in business school. But they’ll still give you an “A” for it.
The textbook teaches you how to draft a presentation. It doesn’t teach you how to deliver it. Here’s what happened in real life:
The MBA course focused on communications. It wasn’t a marketing course; it was a corporate governance course. The professor assigned a final project requiring us to form teams, with each team offering their presentation to the class.
We had a week to complete the presentation. It was the week I was away attending my company’s annual strategic planning meeting. I couldn’t help craft the presentation. This was OK. I was the only one on the team willing to give the presentation. I’d be back in time for that, but not back in time to rehearse.
One of my teammates didn’t like that. She was nervous about the grade. The other teammates apparently trusted me and let me go in front of the class.
I gave the performance you’d expect from a former AM disc jockey. It mentioned all the facts, but it was animated, entertaining, and completely different from what the class expected. My nervous teammate fumed.
The professor gave us an “A.”
Here’s the funny thing. I may have hit it out of the park in front of the large group, but if the Continue Reading “Are You A Promoter Or A Closer?”





How to Protect Yourself From Being Hypnotized Without Knowing It
Several years ago I found myself in San Antonio to make a presentation about how research in behavioral finance identifies useful techniques to help people save for their retirement. A fellow came up to me. He had read my book 401(k) Fiduciary Solutions and told me he felt every professional should read it. Then he asked the question no author ever wants to answer: “So, how is your book selling?”
I didn’t know the best way to respond, so all I said was the coy, “I’d like sales to be better.”
Then he told me something fascinating, something I had never heard before. He revealed Continue Reading “How to Protect Yourself From Being Hypnotized Without Knowing It”