Too Many Mondays

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too many MondaysThere’s a reason your car doesn’t enjoy driving in the city (or Henrietta). Too many red lights. Vehicles can’t stand all that stopping and restarting. That’s what red lights force them to do. Cars hate it. And it kills your miles per gallon, too.

What red lights do to cars, Mondays do to you.

Think about it. Why has no other day been as universally panned as Monday? From Garfield’s primordial meme—“I hate Mondays”—to the Carpenters’ immortal “Rainy days and Mondays always get me down,” the first day of the week has always borne the brunt of criticism.

Unlike what the calendar implies, Sunday is not really the first day of the week. For those unfamiliar with the Bible, the Lord’s Day is the seventh day of creation; ergo, the seventh day of the week.

But even if you go by your day planner, at the very least, Monday remains the first day of Continue Reading “Too Many Mondays”

Day 14 – November 27, 2009 (Fri): Do Some Customer Service

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Start of Day Twitter Stats: Follow: 90 Followers: 63 Listed: 5

Missed yesterday? Go here to read what happened on Day 13 – November 26, 2009 (Thu): Reel In Your Evangelists

twitter_power_joel_comm_150Black Friday. When most of America heads for the mall, and I go to work. Working in the field I do, you don’t get many days off. Since I really like my business, that’s not a problem. The weird thing, though, beside the normal national holidays, our industry recognizes and closes on Good Friday. As a lifelong Catholic, I feel this is a good thing.

Today, not only the mall’s had sales, but so did the stock market. Something to do with Dubai. I was busy. But the market closed early so I got to go home around 2pm.

Now, Joel Comm recommends one devote Day 14 to customer service. I don’t service customers via Twitter (nor does anyone else in our industry). Instead, I decided to have a few more conversations to see what I could learn. Here’s what I learned:

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